Your serial number is either missing or incorrect

When TurboCAD v12 and 12.1 are installed into computers that are part of a LAN network the serial number may disappear from the registry when users with different rights use the software.

 

This issue will also occur in previous versions of TurboCAD when a user without rights to rewrite the registry attempts to install the program. There have also been random occurrences of this problem reported.

 

This bug is fixed in version 12.2. There are two things you can do to get TurboCAD up and running. I strongly recommend that you leave this up to your system administrator. For this example I will use the paths to Professional V12

1) Manually enter the serial number into the registry.

a) From the start menu select Run…

b) Type “regedit” into the “Open” field and press OK

 

c) Browse to the folder HKEY_LOCAL_MACHINE \ SOFTWARE \ IMSI \ TurboCAD Professional v12

d) Right click the “SN” entry and select “Modify”

e) Type your serial number into the “Value data” field then press OK

f) TurboCAD should now open up correctly and the serial number should stick.

2) If manually entering the serial number dose not work, you will then need to install TurboCAD as an administrator local to the specific machine. (not a network domain)

There can be further complications if the 12.1 patch is applied. The 12.1 patch creates paths that are not accessible to all users and prevents TurboCAD from being opened by anyone other than users with administrative rights. If you run into this issue please send me an email.

Rip

rfowler@imsidesign.com

Out sick 12.2 released

I have been out sick the last couple of days. I apologize to anybody who tried to call me and I will do my best to get back to everyone that left messages. In my absence 12.2 has been released this should take care of allot of issues people have been having with version 12

Download Here

Dual Core Disaster

There is a known conflict between TurboCAD and some dual-core processor systems which is linked to video adapter drivers.

When this happens you will not be able to get past the start up screen, it will most likely get stuck trying to load the file tcimage.dll. If you try and open up a file, create a new file or hit cancel the start up screen will disappear but TurboCAD will remain running in the background using up much of your CPU.

To stop TurboCAD from running you must end the process through the task manager or shutdown your computer.

Downloading the latest patch of TurboCAD from http://www.turbocad.com/support/patches.asp or updating the driver to your video card may be all you need to do to fix this problem.

If neither of those solutions work then you will need to delete two files from the TurboCAD program folder. I will use the folder paths for Designer v12 for this example.

Imagemanager.dll in C:\Program Files\IMSI\TCD12\Program

TCimage.dll in C:\Program Files\IMSI\TCD12\Program\Regens

If you delete both of these files TurboCAD will open up. Unfortunately after you delete these files you will be able to insert pictures into your drawings as OLE objects only.

Rip

Creating a PDF document in TurboCAD

The most common mistake people make when trying to create a PDF file from a TurboCAD document is not having any views in paper space. So we shall go through step by step the easiest way to create a PDF file from your drawing. I am using the file Architectural from the samples folder for this example.

1) Create a View

a) Select Create View from the View menu.

 

 

b) Draw a fence around the area you would like to create a view of.

 

c) Name the view whatever you would like. In this case I am going to name the view Render1.

 

2) Switch to paper space.

 

3) Insert the view we created earlier into paper space.

a) Select Insert View from the Insert menu.

b) Draw a box the size that you want the view to be.

c) Select the view that we created earlier.

4) Changing the properties of the view. For this example I am going to change the scale and the render quality.

 

a) Select the view you would like to change the properties of.

b) Select Properties from the Format menu

c) Changing the scale

I) From the left side of the menu select properties.

II) Check the option “Fixed” in the scaling options.

III) Select the scale you would like from the drop down menu.

d) Changing the render quality.

I) From the left side of the menu select Rendering

II) From the left side of the menu select Quality.

III) Under rendering mode select Raytrace Full.

5) Saving as a PDF

a) Select Save As… from the File menu.

b) From the Save as type dropdown menu select PDF.

c) To change the size of the PDF press the Setup… button.

d) Change the value of the length and width to what you would like and press OK.

e) Press the save button.

You are now finished and your PDF should appear exactly as your view does in paper space.

 

It wasn’t me it was the browser I swear?!?

I am having some difficulty with the formatting in some of my posts. When I write a post with Firefox some weird program language looking junk appears. When I try and use IE I can’t insert images into my posts correctly. I have been switching back and forth between the two and I think that I almost have some sort of a system developed. If you notice strange formatting its not me it’s the browsers.

 

Rip

Clean Install

When you uninstall TurboCAD there may be a couple of folders and registry entries left behind.  If you want to cleanly reinstall (or completely purge) TurboCAD there are a couple of things that you will need to do.     

     1)       Using the Add or Remove programs control panel.  Remove TurboCAD from your hard drive.      

     2)       Delete the following folders.  I am using the folder paths of Pro v12 for this example.  Be sure to change the location of your drawings before you delete the third and/or fourth folder.    

C:\Program Files\IMSI\TCWP12

C:\Documents and Settings\ your user name\Application Data\IMSI\TurboCAD\12\Professional

C:\Documents and Settings\your user name\My Documents\TurboCAD 12  

C:\Documents and Settings\your user name\My Documents\Documents          

     3)       Clean your registry.  I cannot advise you as to which entries you will need to delete (there may be a couple hundred) or to which cleaning utility you should use.  If you use the registry editor incorrectly or delete the wrong entries you may have to reinstall your operating system so proceed with extreme caution.                

     4)       De-fragment your hard drive.  Run Disk Defragmenter it is in your system tools folder.  This may take a long time depending on when the last time you de-fraged your hard drive.                 

     5)       Restart your computer. 

You may now reinstall TurboCAD.

Rip